 Name : John Finnegan
Date : 2013-03-06 Hit : 1306
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Before Shipping Status |
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Hey Guys,
Maybe I am just impatient but I ordered my stuff on the 1st and it is now the 5th and it still hasn't shipped yet. I got express shipping and everything so I was curious if there was anything y'all were waiting on from me to process this order?
Thanks!
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| Admin |
Hello!
First of all, I really appreciate your purchases in our shop, but I'm afraid to inform you that item :JPB023 BLACK NONE
is out of stock temporarily. The item is in demand, so we accidentally run out of stock. We have sent you a notification about this last Feb 03 and unti8l now we are waiting for your response.
I think the item would be in stock within 2-3 weeks.
I'm so sorry for this unexpected sold out problem.
If you want, I can refund you fully for item's price and original shipping fee.
Or, you may choose another item as a replacement. The replacement should cost almost same or a little bit more. I sincerely apologize for this matter.
It will be very much appreciated if you would understand our situation. Kindly let me know which one is preferable to you. Thank you very much and have a good day
Regards,
Jhen |
2013/03/06
[09:46]  |
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| COREX |
hi dear
iam have one order no/20130119230648127GC /
these was shop from over 25 days ago plz tell me about date to ship these my order ok dean
thanx alot
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2013/03/06
[23:40] |
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| John |
Hey Jhen,
I see you are referring to the belt then you can remove that item for now and replace it with (JPB012-BLACK), if at all possible. If that one is also out of stock then please remove the belts for now and send the other 2 items and I will try again at a later date for the belts.
Thanks |
2013/03/07
[03:35] |
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| Admin |
@ COREX
hi there!
thanks for the mesage.
When I check this order, I see that it was still on HOLD, why, last Jan 21 we have sent you a message regarding this, when are security team check your credit card, we found suspicious information, there are discrepancies on the infos that youve given us, please reply on the message we have sent you so we can fulfill your order. If you have any concern, please contact us again.
Regards,
Jhen
@John
Hi John!
thanks for the message.
The item that you have chosen as a replacement is sold out temporarily, so as you said I have sent a request to ship the two items first. Please give us some time to prepare the item for shipping and get back to us after 2-3 days for the shipping details of the item.
If you have any concern, please contact us again.
Regards,
Jhen |
2013/03/07
[09:12] |
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