Name : Hamilton Ly
Date : 2013-03-08 Hit : 1304
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Missing Clothes |
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Hi Leeshop, I'm Hamilton, I just received the Clothes today. But it's just only 12 clothes in my package while the total said 15. I'm missing 3 Shirts right now!!! You guys still charged my money is 352.05$ and missing my 3 shirts!!!! I want to know that will you guys send to me other shirts size or cancel the price of 3 shirts left. I don't want to mess up or charge over in my money. I want to make sure that you guys will give me back money for 3 shirts left that you guys have not given me yet. Please reply this email back to me as soon as you can....Thank you.
P/S: I saw in my account it said : there are 3 shirts were sold out. I could understand that you guys don't have more those shirts; but PLEASE!!! make sure you guys give me back money for 3 shirts left that you guys charged over in my account!!!!
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Admin |
hi there!~
thanks for the message.
I am sorry for making you worried about the items that you purchased.
This items are sold out, and we informed you about it last mar 01, and until now we are still waiting for your response.
As you said, I will refund you fully for this items.
Refund will be done within 12-48 hours for the out of stock item.
Kindly check your account after 2-3 days.
I do hope that even though this had happened, you’ll still
Recommend us with your friends or relative planning to go online shopping. Your positive feedback and review will be very much appreciated.
Thank you and hope to hear from you again with new purchases.
Regards,
Jhen |
2013/03/08 [16:03]  |
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eddie |
there seems to be an ongoing issue with product being out of stock and the site not being updated dosn't seem to be important to the staff that it makes them look like liars sorry to say but its now been 11 days sense ive made and paid my order and ive had more than one item show out of stock and on different days like get it all then tell me what needs to be replaced |
2013/03/09 [21:50]  |
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Admin |
hi there!~
thanks for the message.
We already discussed everything and everything is settled but it seems that you are still having a problem, we apologized to you many times already, if you can't accept it I understand, your item will be fulfilled within this day.
Thanks
Jhen |
2013/03/11 [09:15]  |
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