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Name : LuTing Ting     Date : 2013-03-09    Hit : 1218    
Title  Why I have already paid the order but the order status is still "Incomplete/pending Credit Card"?
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Why I have already paid the order but the order status is still "Incomplete/pending Credit Card"?
The order number is 20130304232344612MC
Admin   Greetings from TheLeesCompany!
Please be informed that we haven’t received any payment from you yet as per today.
I had tried to check our account, however there’s no payment that appears under your name.
We might have overlooked your payment, so to check it further, kindly advice me of the UNIQUE TRANSACTION ID NUMBER given by PayPal after a successful payment/transaction.
Please let me know as well your PayPal email address for further payment verification purposes.

My apologies for the inconvenience, but rest assured we are paying attention with this matter carefully.

Yours truly,
Jhen
2013/03/11
[09:17]
LuTing   Hi,my PayPal email address is rex_lt@163.com
And the unique transaction ID given by PayPal is 3KC28143BH737081L
My login information of PayPal is Chinese,but login information of Theleesshop is English.
Maybe it's the reason why you can't check my payment under my name.They are different names.
2013/03/11
[10:20]
Admin   Hi there!
Thank you so much for choosing our shop.
We are glad to inform you that your payment was successfully transferred into my account for this order number: 20130304232344612MC

Kindly give us 2 days to arrange the delivery of your item
You may get back to us after 3 days for your tracking number.

Thank you very much for your purchase.
Hope to receive more purchases from you soon.

Yours truly,
Jhen
2013/03/12
[09:23]
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