 Name : Damaris
Date : 2013-04-03 Hit : 1059
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Please respond |
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Good day!
How do I know the status of my order because in "" http://www.track-trace.com/post "" always says the same. I need the order urgently since spent almost 30 days since I requested.
As would come to Argentina, via DHL or Fedex? No way to know more?
Thank You.
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| Graeme |
Hi, from what I know you go into the "Order Status" at the top of THELEES website(once you are logged into your account), than go to "My Shopping History"(it is at near the bottom of the page), than click on the "order number" of your order. This will bring up a new page. On this new page click on "Search Delivery" which is under the "Pay Info" section. This will take you to the DHL website and on this website there is a tracking option, this will give you a full account of what your order has been doing(such as where it is and was). Just make sure you have your order number which is on the page that opens once you click the order number.
Hope this helps, will check again later today to see if I can help more. |
2013/04/04
[05:40]  |
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| Graeme |
I should mention I'm ordering my products to the United States so I am not sure if these will work for you. |
2013/04/04
[05:44] |
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| Admin |
Hello!
Thank you very much for your purchase but pls be guided that
this is within normal or expected duration of delivery sir.
As you know REGULAR AIRMAIL or STANDARD SHIPPING takes 7-20 WORKING/BUSINESS days or even up to 40 working days.
Please wait patiently for your item.
I am so sorry that www.tract-trace.com cannot provide you exact status report.
That is the limitation of regular airmail.
If you wished exact status report, then you should have paid for EXPEDITED SHIPPING WAY.
All we can do right now is patiently wait for it to arrive. Pls understand that this is beyond my control.
Your item was sent last March 13, 2013 Tracking number: RR913581480KR
If the item didn't arrive after expected date April 10 to May 8, 2013
please contact first your post office and custom and verify the item.
Sometimes delay occurs because of the local post office or custom.
If no result found, please let me know as I am willing to refund or resend the item if needed.
If you will order and ship to United States, that is also possible.
Regards,
Jhen |
2013/04/04
[09:33] |
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