Message Board
If you have any inquiries on weeekends or have a problem contacting us due to time difference,
please send us email. (thelees.cs@gmail.com)
Name : Alexander Woode Wood     Date : 2013-06-25    Hit : 2014    
Title  ORDER
I will reorder the bags. Please refund the entire money to my credit card. Also refund my points back to my account. Once i see the credit, I will reorder the items. Thank you
Admin   Hi there!~

thanks for asking.
Okay, I will be cancelling the order and will issue a FULL refund.
Just for your information, the total amount that you have purchased is 354.80.

This is the Breakdown of Payment:

Cash payment is: 222.69 USD
Point payment: 132.11

So I will be refunding fully the amount of 222.69 USD.
For the 132.11- I have returned this amount to your account as points again.

Refund will be done within 48 hours.
And since we are refunding you through Paygate or Credit card,
this will/might take 2-3 weeks before the money will be cleared and will appear at your account.
Your kind understanding is needed on that.
I do hope that even though this had happened, you’ll still
Recommend us with your friends or relative planning to go online shopping. Your positive feedback and review will be very much appreciated.

Thank you and hope to hear from you again with new purchases.

Regards,

Jhen
2013/06/26
[08:58]
awoode31   ok..thank you. I understand. I will place a new order. Please credit my points now so i can use for my new order. Thank you 2013/06/26
[10:28]
Admin   Hi there!~

thanks for getting back.
I already refunded the points, have you checked it? I also refunded you the money yesterday back to your credit card, please check it after 2-3 weeks.

By the way, I already received your new order for the bags and received the payment accordingly.

Kindly give us 2 days to arrange the delivery of your item through DHL
You may get back to us after 3 days for your tracking number.

Thank you very much for your purchase.
Hope to receive more purchases from you soon.

Yours truly,
Jhen
2013/06/27
[09:12]
Name Password
Comment
  [ Next ] Sizing & Neck Size
  [ Now ] ORDER
  [ Prev ] express shipping question