 Name : Nebil Salah
Date : 2013-11-05 Hit : 2986
|
|
|
| Title |
question about exchanging for different size |
|
|
Hello, I just received the white blazer I just purchased from you guys today nov. 4 2013 and I love the design but unfortunately I underestimated the size difference. It was just a tad bit small for me. I am 5'11 and weigh 165 lb I ordered the medium which was great in length but my chest was to broad for it. I was wondering if I can exchange it for a large? and do I return it to the same address you sent it from or is there another return address?
|
|
| Admin |
Hi!
Thank you for contacting us regarding this matter.
Given your height and weight I can say that our US L is a better fit than US M.
This is based on general size chart we are using in our shop for normal body built (not fat or muscular). It does not guarantee 100% free of size discrepancy, as body built varies.
But, it works most of the time for our customers.
Here is general size info.
-US S size = ~5'7", 135 lbs
-US M size = ~5'9", 155 lbs
-US L size = ~5'11", 175 lbs
-US XL size = ~6'1", 195 lbs
What do you think?
If you want to return the item for size exchange, I will accept it, please don’t worry.
Please be guided that I cannot shoulder the return shipping fee, so please choose the cheapest shipping way. I'm afraid that I don't offer a return label or RMA.
Kindly send the item through USPS, and please do not pay for any tracking number because you don’t have to spend any expenses when sending item through it.
It won’t matter how long it may take and you can just use the package and label as I sent you.
Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to contact me with any return details like tracking # or customs declaration(form) # or receipt bar code or session ID.
American USPS always has "Customs Form number" on the receipt. Kindly let me know of that.
You may send it on your next message as attachment so I can check it. After checking it, I will process the item in exchange. I will shoulder the shipping fee of the item for replacement. Hope that will make you happy.
I will wait for your response. Thank you and have a nice day!
Regards,
Jhen
Here is my address.
+++++++++++++++++++++++++++++++++++
receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
|
2013/11/05
[09:29]  |
|
|
| Nebil |
Hello Jhen, thank you for the timely response. I shipped back the blazer on 11/7/13 and the customs form number is LC784689728US, I don't really have a tracking number but I did state the reason for the return and wanting to exchange it to large. Please let me know when you receive the item and ship the exchange back to me.
Again thank you for your service it means a lot.
Nebil Salah |
2013/11/11
[02:00] |
|
|
| Admin |
Good Day!
Thanks for getting back.
Please do attached a copy of the receipt on this message.
You don't need to scan it, you can use your phone to take a picture of the receipt
and send it on thelees.cs@gmail.com. Our management are kinda strict when it comes to returns so
I was hoping for your kind understanding.
Thanks and Regards,
|
2013/11/13
[09:17] |
|
|
|
|
|
|
|
|
|
