 Name : Zachery Frye
Date : 2013-12-13 Hit : 2151
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Exchange? |
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I just received my order and to my sadness two of the items specifically "(HWC-CHARCOAL) Removable Hood Zipper Wool Coat" and "(LCJ14-GRAY) 2 Tone Double Zipper Hood Jacket" were a little too small. I was hoping that I could return the two items and get them each in a size up. The only problem with this though is with the "(HWC-CHARCOAL) Removable Hood Zipper Wool Coat" the only thing that was wrong with it was the arm lengths were too short, everything else fit well. So I'm not sure if I should go a size up or order a different coat? with the
"(LCJ14-GRAY) 2 Tone Double Zipper Hood Jacket" I will need one size up.
Thanks!
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| Admin |
Hi!
Thank you for contacting us regarding this matter.
If you want to return the item for size exchange, I will accept it, please don’t worry.
Please be guided that I cannot shoulder the return shipping fee, so please choose the cheapest shipping way. I'm afraid that I don't offer a return label or RMA.
Kindly send the item through USPS, and please do not pay for any tracking number because you don’t have to spend any expenses when sending item through it.
It won’t matter how long it may take and you can just use the package and label as I sent you.
Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to contact me with any return details like tracking # or customs declaration(form) # or receipt bar code or session ID.
American USPS always has "Customs Form number" on the receipt. Kindly let me know of that.
You may send it on your next message as attachment so I can check it. After checking it, I will process the item in exchange. I will shoulder the shipping fee of the item for replacement. Hope that will make you happy.
I will wait for your response. Thank you and have a nice day!
Regards,
Here is my address.
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receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
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2013/12/13
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