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If you have any inquiries on weeekends or have a problem contacting us due to time difference,
please send us email. (thelees.cs@gmail.com)
Name : seung kwon     Date : 2014-04-04    Hit : 4004    
Title  Order Status - still 'before shipping'
Order #: 20140402082924114MC
It's been 48hours since order it but the status is still 'before shipping'.
It's an Express delivery service(2-5days) with over $100 purchasing.
I just want to know your regular delivery schedule and processing time.
Thank you.
Admin   Hello there!~

Thank you for the message.
I am so sorry for the inconvenience but,
we need the copy of the card that you've used when you paid for the items.
We need to see the Name and number on it, for verification purposes.
Once we confirmed that the card is yours, and all information that I have on hand is same on the card, we can proceed to your order's shipment.
A picture of it is fine.
Please send it to us as an email ..
I hope you'll understand.

Please consider this and contact us again.
Your kindness and cooperation will be greatly appreciated.

Regards,
Jenny
2014/04/04
[17:17]
seung   I sent an email with my card photo to thelees.cs@gmail.com
Please advise. Thank you.
2014/04/05
[05:29]
Admin   Hello there!~

Thank you for confirming.
Have a nice day!

-Jenny
2014/04/08
[10:26]
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