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Admin |
Hello there!
Thank you for the message.
If you want to return the item for size exchange, we will accept it :)
Please send it to this address:
833 S.Western Ave. #36,
LA, CA 90005 US
213-798-0515
Can you send it through USPS?
After sending back the item, please never forget to show me a copy of the return shipping receipt
that proves that you returned the item by attaching a picture of it here in this message.
You may send it on your next message as attachment so I can check it.
We will ship your exchanged items for free. Hope that will make you happy!
If you have any question please contact us again.
Have a nice day!
Regards,
Jenny |
2014/05/21 [09:12] |
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khristian taylor |
Can you verify that you have a bigger size in each item |
2014/05/22 [00:06] |
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Admin |
Hi again!
Thanks for the message.
We have larger sizes for the item VE34-NAVY. Unfortunately, we do not have larger sizes for item CEL05-WHITE.
I guess you will return CEL05 for a refund then?
Please reply us again.
Have a great day!
Regards,
Jenny |
2014/05/22 [09:19] |
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khristian taylor |
Ok. I will exchange the navy vest for a bigger size. And I will like to refund the white button down top.
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2014/05/23 [03:19] |
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khristian taylor |
Once I show you the mailing receipts will you then put the bigger size (XL) vest in the mail. |
2014/05/23 [03:20] |
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khristian taylor |
I'm getting married at the end of June so is there a way you can rush deliver, so that I receive the XL NAVY VEST by mid June? |
2014/05/23 [03:20] |
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Admin |
Hi there!
Thanks for getting back.
Once we confirmed your return shipping receipt and check the details,
we will resend the VE34 vest immediately :)
You just want a 1 size up for the item right?
Please get back to us right after you return the items.
I think it will get to you on June 15-20's ..
I'm not really sure since it really depends on the courier.
How about changing your shipping method to Express??
Please reply us again.
Have a great day!
Regards,
Jenny |
2014/05/23 [09:23] |
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khristian taylor |
I want to change to express for sure! Getting it before June 20th would be ideal.
Yes I need an XL in the Navy vest.
I will provide receipt by monday.
Thank you |
2014/05/24 [04:38] |
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Admin |
Hi there!
Thanks for the message.
By changing shipping method you will have to add an additional payment of $6.07
for us to be able to ship it through DHL.
If you want it that way, you can send the money to our Paypal account: ks.thelees@gmail.com
If you want it to be delivered in Standard, please tell us.
We will wait for your reply.
Have a great day!
Jenny |
2014/05/24 [09:25] |
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khristian taylor |
I will pay the $6.07. I will pay it and attach mailing receipts |
2014/05/26 [00:13] |
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Admin |
Hello again!
Okay then!
I have noted of that.
I hope you can message us at thelees.cs@gmail.com
so that we can answer you faster.
Please send the return shipping receipt at that email too..
Have a great day!
Jenny |
2014/05/28 [10:47] |
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