 Name : Isaac Quijano Quijan
Date : 2014-06-11 Hit : 2332
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TO THELEES CUSTOMER SERVICE |
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I WANT TO MAKE SURE THAT THE REPLY TO THE RECENT EMAIL THAT I HAVE RECEIVED ABOUT ONE OF MY ITEMS ORDERED BEING SOLD OUT, GETS TAKEN CARE OF ASAP. GIVEN THE AMOUNT THAT I SPENT PER THE SPECIAL TO GET A 2-5 DAYS EXPEDITED SHIPPING HAS NOT HAPPENED.
Thanks for reaching out to me. I am upset to find out that this item is sold out after it was purchased. I will like to have that item replaced by the following
Item Name - (EVS70-SKY) Slim Fit Stretchy Checker Patched 1 Chest Pocket Long Sleeve Shirts - Size : XL $29.99
As you instructed in the email, the item is the same price as the original one ordered. PLEASE SEND ME THIS COMPLETE ORDER ASAP!!! I PURPOSELY PAID AND PURCHASED OVER $100 TO GET THE EXPEDITED SHIPPING. I NEED THIS ORDER BY NEXT WEEK!!!!!
PLEASE SEND ME MY ITEMS THAT ARE READY NOW AND THE OTHER ITME LATER IF IT IS NEEDED. AGAIN!!!!!! I PURPOSELY PAID THE AMOUNT NEEDED TO GET THE EXPEDITED SHIPPING OF (2-5 DAYS). SO FAR IT HAS NOT BEEN WHAT WAS EXPLAINED AND I AM NOT HAPPY. PLEASE SEND ME WHAT I PAID FOR ASAP!!! CONTACT ME IF YOU HAVE ANY QUESTIONS AND OR WOULD NOT BE ABLE TO COMMIT TO YOUR DELIVERY EXPECTATIONS.
Thanks,
Isaac Quijano
On Jun 11, 2014, at 4:07 AM, ShopThelees wrote:
Greetings from TheLeesshop!
We would like to thank you for purchasing items from our store.
Weve been doing our best to ship your items as soon as we can.
However, while preparing your item for delivery, we found out that the following item is out of stock
Order number: 20140603103044427MC
Item name: - CE112-BLUE-L(1EA) : Completely sold out
If you want, I can refund your payment in full including the item's price and the original shipping fee or you may choose another item as a replacement.
The replacement should cost almost the same with the original purchased item.
It will be very much appreciated if you would understand our situation.
Kindly let me know which one is preferable for you.
Thank you very much and have a good day
Regards,
TheLees
PS. If I didn't receive any response from you in 2 weeks, I need to refund you fully including the shipping fee.
* This message was automatically generated and sent by TheLees' system. If the order number and name of items listed above are different, please contact us.
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| Admin |
Hi There!
Thanks for the message.
I'm so sorry for the inconvenience it made.
Sold out issues come unexpected and we're so sorry that we can't control the demand for an item.
As you requested, I changed your sold out item into EVS70-SKY.
However, since this item needs 2-3 days fulfillment, we will ship your 4 available items first.
It's fine right?
We will ship your available items today through DHL with tracking number: 5250450251
Delivery usually takes a maximum of 5 working days.
You can check the delivery at www.dhl.com
In regards with your replacement, we will ship it right after we have it stocked after 3 days.
You can get back to us after 2-3 days for it's tracking number.
Again, I'm so sorry for what happened.
Thank you and have a great day!
Regards,
Jenny |
2014/06/12
[09:50]  |
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| Pratik |
hello sir/mam
Myself Pratik Patel from India.
Actually i found your products very great and i want to become a wholeseller of your product...
My registerd id at your website has username pratik
so kidly upgrade my id to wholeseller...
And how much discount ill get if i put an order of 1000 $ at a time???
Thanx and regards
Pratik Patel
pratik.royal@gmail.com
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2014/06/19
[01:33] |
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