 Name : Denis Bbb
Date : 2014-07-29 Hit : 823
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Shopping history |
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Hello!
My shopping history - Order Number : 20140622062731748MC / Order Date : 2014-06-22. Now 2014-07-28, but my order is not delivered. I want to cancel the order and request a refund. Thank you.
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| Admin |
Hi There!
Thanks for the message.
We've sent a notification message to you last June 23 regarding your order.
We also replied your message here in the Message Board when you first asked about your order 20140622062731748MC last July 7.
I'm so sorry for the inconvenience it made.
Because of the difference between your Paypal address and the Delivery address, we want to get a confirmation message from you where you want your package to be delivered.
Also, we've noticed some items in your order that were completely sold out so we've wanted to know your thoughts regarding that matter.
Again, we are very sorry for the inconvenience it made.
Since you want to get a refund now, we will process it today :)
Refund will be done through Paypal within 24 hours.
Kindly check your refund after 2-3 days~
Thank you so much for your kindness and cooperation.
Have a great day!
Regards,
Jenny
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2014/07/29
[09:18]  |
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| Denis |
Thank you for prompt decision by my question! |
2014/08/04
[12:47] |
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