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Name : Sokhanndara Heng     Date : 2014-08-15    Hit : 2842    
Title  my order
This is my first time ordering from this website and I was wondering how come my shipping status still says "Before Shipping"? I ordered about 2 weeks ago and the money has already been taken out of my acc. My order number is 20140731180950761MC.
Admin   Hi There!

Thank you for the message.
I am so sorry for the inconvenience it made.
3 out of your 4 purchased items are ready to be shipped.
We've been waiting for your GN01-RED-L's fulfillment however
due to our suppliers' summer vacation that will last until the 17th of August,
temporarily sold out items that usually being fulfilled within 2-3 days were delayed.

I really feel so sorry for this unexpected problem and would like to ask for your kind understanding.
Please be assured that we will ship your order on either 18th or 19th for Free through DHL with tracking number: 5250541376
You can track it at www.dhl.com after we ship your package.
Delivery will take 3-5 working days after we ship your items.

Your kindness and cooperation will be greatly appreciated.
Thank you very much and have a great day!

Regards,
Jenny		 2014/08/16
[09:05]
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