 Name : Peter Louis Tanke Nd
Date : 2014-08-30 Hit : 1898
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| Title |
SHIRTS ARE TOO SMALL |
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Dear Sir/ Madam,
Thanks for the speedy processing of my order.
However the shirts are too small for me.
I want to return them and get bigger sizes.
In the USA I wear L AND At most XL. I ordered exen XXL AND IT IS TOO SMALL.
I am traveling to Africa, Cameroon and so shall want it be sent to my address there .
what do I do?
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| Admin |
Hello There!
Thank you for the message.
I'm so sorry to hear that.
So you mean ALL of the items are small even the items in 2XL sizes right?
If that is so, I think you will have to return the items for refund..
As I checked the items you purchased, I noticed that all of the items you purchased are already on their largest size available :(
In that, we cannot send you larger size anymore.
The items you purchased in XL size only corresponds in US Medium size that only covers person with height of 5'9 and weighs 155 lbs.
But your items in 2XL size that is equivalent to our US XL size of items covers a person with height of 6'1 and weighs 195 lbs. So sorry to hear that the items didn't fit you~
Would you like to return the items for refund then?
We will fully refund you but you will have to shoulder the return shipping fee of the items.
I hope you'll understand. We already shouldered the shipping fee of your items through Express shipment.
Please return the items back to Korea address:
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receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
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Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to show me a copy of the return shipping receipt
that proves that you returned the item by attaching a picture of it here in this message.
You may send it on your next message as attachment so I can check it.
I hope hearing from you again. Have a great day~!
Regards,
Jenny
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2014/08/30
[09:27]  |
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