Message Board
If you have any inquiries on weeekends or have a problem contacting us due to time difference,
please send us email. (thelees.cs@gmail.com)
Name : Nana Anaafi     Date : 2014-08-31    Hit : 1736    
Title   Order hasn't arrived yet
Hello I ordered a product of your on the 5th of august in which the order number is:
20140805085437955GC i received an confirmation email and it stated that it will be delivered within 20 working days its past this time now and i still haven't received it yet can you please check what is going on. if you need further information my receipt number is :
Receipt No: 4374-5143-7813-6469

thank you
Admin   Hello There!

Thank you for the message.
I'm so sorry for the inconvenience.
We've been able to ship your order last August 12 through Regular Airmail with tracking number: RR928958905KR
It was supposed to be shipped after 2-3 days handling time upon ordering but we've been waiting for a confirmation from you regarding the notification message we've sent to your email regarding checking of your delivery address.
However, we decided to ship your order the next week after our 3 days handling time. So sorry that it was delayed.

As I track your package at "http://www.track-trace.com/post", I found out that it was imported to your country last August 18.
Please be reminded that shipments through Standard shipping usually takes 7-20 WORKING/ Business days and sometime a maximum of 40 working days.
Your order is still within the normal delivery time of Standard shipping so
We are hoping that you can still await for your package..
Your kindness and cooperation will be greatly appreciated.

If the package exceeded the normal delivery times, you can contact us again for further assistance.
Have a great day!

Regards,
Jenny		 2014/08/31
[14:08]
Name Password
Comment
  [ Next ] (JPJ720-DARKBLUE) Mens Slim Flat Front Stretchy Low Rise Scratch Washing Darkblue Jeans
  [ Now ] Order hasn't arrived yet
  [ Prev ] (GD62-BLACK) Slim Fit 2 Tone Button Cardigan