 Name : Mahmoud Ramah
Date : 2014-09-03 Hit : 5461
|
|
|
| Title |
Delay in before shipping |
|
|
Hi..
I have Order number : [ 20140830222755354MC ], this order exceed than 4 days in "Before shipping" status. I need to know when it will be shipped and when I can receive this order urgently
Thank you for your support
|
|
| Admin |
Hi There!
Thank you for the message.
We are very sorry if it made you feel worried.
Most of your items needed to be processed within our 2-3 days handling time for fulfillment.
I would like to inform you that we can ship your order today but with exception of item LCJ10-WHITE-M.
Regrettably this item ran out of stock unexpectedly because of being in demand.
Since this item's stocks are coming from China, it needs 1-3 weeks before being re-stocked.
Would it be fine if we will ship the item after being re-stocked?
Or if you want, you can choose a replacement for the item or we can also process a refund for it.
On the other hand, we will ship your available items today through FedEx with tracking number: 524914430153
You may check the delivery status on "http://www.fedex.com/kr_english/" after we ship the items.
If the item didn't arrive on time, please track your delivery status on the website first and contact the nearest FedEx office.
I will be waiting for your reply.
Thank you very much and have a nice day!
Yours truly,
Jenny |
2014/09/04
[13:48]  |
|
|
|
|
|
|
|
|
|
