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Name : Kai Damerau     Date : 2014-09-18    Hit : 12175    
Title  extra costs
attach file :

Hello,

I’m really not happy. My order 20140915062701733MC arrived today – I was not there so I could not take it, so I got the notification letter that it arrived BUT that notification also said I have to pay 31,41€ to get it!
And since it is express packaged I can’t get it by my nearby post office no I have to drive over a 1h to get it at the express office… that is not your fault but it makes me even more unhappy.

Greetings
Kai
Admin   Hi There!

Thank you for the message.
We are very sorry for the inconvenience and if it made you unhappy.
You may be subjected to import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package.
Rates vary by country and by what was ordered so we were not able to supply an estimated cost.
We stated this matter on our website. Please refer to this link: http://theleesshop.com/board/view.php?board_name=DREAMBOARD2&choose2=&choose1=&ID=25

For further information, we've sent a message on your registered email address regarding this matter.
Please check it. Thank you and have a great day!

Regards,
Jenny
2014/09/18
[10:55]
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