 Name : Ben Songhai
Date : 2014-12-23 Hit : 905
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return |
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hello
here is my order number 20141205115052468MC...i received wrong color cardigan instead of orange i received yellow. and the coat is too small. is there anyway we can work something out or u guys can refund my money?
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| Admin |
Hello There!
Thank you for the message.
I am so sorry if it confused you but,
Our item SGC05-BLACKORANGGE is a combination of BLACK and ORANGE (mustard-orange like)
As for your coat, I am so sorry to hear that it don't fit you..
If you want to return the item for refund, we will accept it.
Here is our return address:
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receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
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Can you send it through USPS?
I cannot shoulder the return shipping fee so you can choose the cheapest shipping way.
In return, we will still process a FULL REFUND for the item without deducting any fee.
Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to show me a copy of the return shipping receipt
that proves that you returned the item by attaching a picture of it here in this message.
You may send it on your next message as an attachment so I can check it.
*We will process your request for refund after we receive and check your returned item in Korea.
If you still have questions, please don't hesitate to contact us again.
Thank you and have a great day!
Regards,
Jenny |
2014/12/24
[09:25]  |
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