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Name : Ángel Ramón Cruz Ara     Date : 2014-12-27    Hit : 1011    
Title  Unsuccessful delivery
Hello, I was following the publication of my shipment but now I realize that publish (Unsuccessful delivery: Reason: Absence of addressee) but I have been there all day, that messaging is the package? to contact them and tell them where they can give me or if I can pick it up.
best regards
Admin   Hi There!

Thank you for the message.
I am so sorry to hear that the package wasn't delivered to you successfully even though you've bee there all day.
I think they were just mistaken that you weren't at your home.
In this case, you can refer to the notice/ message left for you to contact them or pick the package up :)

I hope you could contact the nearest post office at your place and verify your package to them.
I think the package is ready to be picked up there or, you can just contact them and arrange a re-delivery :)

We are hoping that you will be able to receive the package the soonest.
Thanks a lot for your kindness and for letting us know this matter. Have a great day!

Regards,
Jenny
2014/12/28
[15:06]
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