Name : Edouard Vauthey
Date : 2015-01-09 Hit : 1054
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Title |
Order still not received |
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Hello
I have a problem with this order wish is still in shipment depiste, soon, over a month. Can you explain ?
2 2014-12-14 (23:15) 20141214231545953MC 66.79 RR931999391KR Korea post On shipping
Thank you very much.
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Admin |
Hi There!
Thank you for the message.
We've sent your order last DEC 15 through Regular/ Standard Airmail.
Delivery through this usually takes 7~20 working/ business days and sometimes it takes up to 40 working days depending upon extra factors like weather, location, etc.
The last update of your package's tracking was last DEC 18 when it was shipped abroad and supposedly,
the tracking result will start to update again after the arrival of your package in your country.
However, based on the tracking result of your package, it seems like the package haven't been imported in your country yet.
In this case, we will contact our Korea Post regarding the whereabouts of your package.
Can you wait for another 2 weeks? Within this timeframe, we will get an update from our Korea Post and will keep track/ observe your package's tracking.
Your kindness and cooperation will be greatly appreciated.
Thank you and Have a great day!
Regards,
Jenny |
2015/01/10 [09:23] |
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