Name : Gertjan Biasino
Date : 2017-01-04 Hit : 2068
Recom : 2
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Title |
Nice jacket but wrong size. |
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- Goods Name : (737) Mens Luxury 8 Btn Blazer Jacket
- Model : 737-BLACK |
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- Member Height : 175 (cm)
- Member Weight : 72 (kg) |
First I want to tell that I'm very happy with my other purchases.
I used the size chart to pick the correct size, I used a comparison with the other jackets I ordered some years ago.
But when I tried this one it is to big.
Also when i tried it on two buttons came lose.
(the buttons on the other jackets also came lose but only after wearing it for some time)
What are my options?
can I send it back without extra costs?
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admin |
Hello
Thank you for contacting us with your concern.
It's so glad to hear that you are happy with your purchase.
As for the size, we regret that the size you ordered is big for you, even though you have used the size chart to choose a right size. In this case, we are willing to accept the item for size exchange.
I am sending an e-mail regarding return instructions and the button issue.
Please kindly check your email (carrefou***@gmail.com )
We hope that you can share your shopping experience on this review board and if you have any problem with your purchase, please use our message board or email us (thelees.cs@gmail.com)
We apologize for any inconvenience and greatly appreciate your understanding.
Regards,
Bella |
2017/01/04 [13:48] |
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