Name : Ben Eddy
Date : 2015-04-17 Hit : 1021
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Shipping |
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I made an order a month ago now and the order status still says before shipping. Can i get this item ASAP
order no: 20150318223608803MC
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Admin |
Good day!
Thank you for the message.
I regret to inform you that we haven't been sending your item yet because it gone sold out completely.
With this, we sent a notification message to your email address last March 19 regarding the sold out matter
and till now, we haven't been receiving any response from you yet.
I am thinking if you weren't able to receive/ read it. Is it that so?
If you can't see the message in your inbox, it might be filtered in your Spam/ Junk Folder. I am so sorry about that.
We are very sorry for the sold out item and inconvenience it made.
The item was in demand so we ran out of stock. Would you like to replace it with another item?
Or if not, you can also request to have it refunded instead. Either is fine and we will fully understand.
We will be waiting for your prompt response.
Again, our sincere apologies. Your kindness and cooperation will be greatly appreciated.
Thanks a lot and Have a great day!
Regards,
Jenny |
2015/04/18 [09:24] |
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