 Name : Eric Rockwell
Date : 2015-05-03 Hit : 624
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Order status |
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The order status of "pay again " is quite confusing. If I need to "pay again " why did I get multiple email confirmations that I have been charged for the order?
Please clarify this by the end of the day tomorrow
Thanks
Eric
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| Admin |
Hello There,
Thank you for the message.
We are very sorry for the confusion and for the inconvenience it made.
However, can you clarify where have you read the order status of "Pay again" so that we can check further? Is it still appearing?
On the contrary, I would like to inform you and confirm to you that we successfully received the order you placed and your payment for it. The order is now on the process of fulfillment :)
Kindly give us 2-3 days in arranging your order for delivery. (excluding Saturday and Sunday)
Rest assured that we will process your shipment accordingly if ever your order's items are fulfilled earlier than expected.
We will ship your order through DHL and it's tracking number will be: 5780017504
Delivery through this usually takes 3~5 working days.
You can check delivery status on "http://www.dhl.com/en.html." after we ship it..
If the items didn't arrive on time, please track your delivery status on website first and contact your DHL local office or customs.
Hope to hear from you again.
Thank you very much for purchasing! Have a great day!
Regards,
Jenny
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2015/05/04
[09:29]  |
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