If you have any inquiries on weeekends or have a problem contacting us due to time difference, please send us email. (thelees.cs@gmail.com)
Name : Johan Bengtsson
Date : 2016-09-15 Hit : 1318
Title
My order
Two weeks has gone and my order is still "Before shipping". I sent you an e-mail the other day asking when it will ship out but you haven't answered...
admin
Hello Johan
This is Joy from THELEES. I hope you are fine.
As informed in previous email messages,
I am working on the fulfillment of the sold out item with our supplier.
I will follow up with any updates I receive tomorrow.
If we got sold out notice for all colors of the item, we will replace with any items in another color as per your request.
Rest assured that your order will be completely dispatched at least the day after tomorrow.
Again, we apologize for the delay of shipment due to our long holiday.
Highly appreciated your time and cooperation.
We will be happy to assist you with any further inquiries you may have.