 Name : Westley Lee
Date : 2018-08-15 Hit : 1820
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Its been almost a month already, still no shipping yet |
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Hi Dear,
My Order Number : 20180717160106848MC / Order Date : 2018-07-17. Its been almost a month, both order still on hold, not start shipping yet, I would like to know if its still available or not, please let me know, Thanks^^
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| buzirune |
Dear customer,
I hope you are fine.
First of all, we are sorry for the inconvenience that it may have caused.
Your order is on hold now.
We got a notice from the courier saying that the weight of your order exceeds 2kg.
If the weight of an order exceeds 2kg, Standard Shipping(Korea Post) can't be selected.
Please select other shipping couriers.
However, the price of the shipping depends on the carrier.
So, we recommend you cancel this order and place a new order.
If you choose express shipping, it takes 2~3 business days until you get it after shipping.
If you have any concerns, feel free to contact us at thelees.cs@gmail.com
Hope to hear from you soon. Thank you!
Best Regards,
Roy |
2018/08/16
[10:14]  |
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| Westley |
Hi Dear Roy,
I would like to cancel my order, Order Number : 20180717160106848MC / Order Date : 2018-07-17 , and will like to put another new order, Thx ^^ |
2018/08/16
[15:49] |
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