 Name : Michael
Date : 2015-06-21 Hit : 716
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| Title |
Custom Charges - RR934959096KR |
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attach file : 
Hi, my item can't be delivered to be unless I pay the custom charges. I didn't expect to pay anything more after ordering the $50.
I've ordered stuff internationally especially from the asia region and I've never had to deal with this and I find this quite upsetting.
I would like this to be solved/negotiated between me and the company because having to deal with custom charges essentially makes me pay more than what I really wanted which was the thelees LCJ10 jacket.
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| Admin |
Good day!
Thank you for informing us this matter.
First of all, we would like to thank you for purchasing items in our shop.
Please be informed that we really shipped your order FREE of shipping charge through Standard mail as our company covered that for you however,
You may still be subjected to import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package.
Rates vary by country and by what was ordered so we were not able to supply an estimated cost.
Taxes are imposed by your local government and that is the matter that we cannot control.
Your local government's customs will decide on whether they will impose tax or not to the items delivered abroad. We are hoping for your kind understanding.
Moreover, we clearly stated this fact in our website. Please refer to this link: http://theleesshop.com/infodesk/faq_w.php?ID=9
I hope you'll understand this matter and will be able to pay for the tax.
Your kind consideration will be greatly appreciated.
Hoping to hear from you again. Thank you so much and Have a great day!
Regards,
Jenny |
2015/06/22
[09:48]  |
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