Name : najeir Mateland
Date : 2016-07-11 Hit : 1520
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order i cant seem to track |
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i made a purchase on July 4th and i cant seem to track my order, however i have received my receipt which signifies that the order has been placed and paid for. Some clarity on this issue would be appreciated. Order number: 20160705120454715GC.
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admin |
Dear customer,
Thank you for contacting us with your concern.
I checked that we separately got orders from you and the payments were completely settled at same date (July 10)
Please be informed that all orders subject to a 1~3 business day processing time prior to shipping.
Hence, we just started to fulfill all your order today. Rest assured that they will be shipped out via DHL in 1~2 days.
Please try to track afterward with tracking number 4159059586 (DHL)
If you have any query, please feel free to contact us at your convenience.
Thank you for your patience and consideration.
Best Regards,
Joy |
2016/07/11 [13:24] |
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