Incomplete/pending Credit Card |
This means "Unpaid order". If you paid already, please contact us with the payment proof at thelees.cs@gmail.com |
Confirm receipt(Credit card) |
This means ""Paid order"". But, we are not preparing your package yet. (You can cancel by yourself on only this status.)
If you want to cancel the paid order. Please cancel in ""Order Status"" first and wait for our full refund or remind us about refund at thelees.cs@gmail.com |
Before shipping |
This means that we are preparing your order after we print your order. (If you want to cancel, please immediately contact us at thelees.cs@gmail.com.) |
On shipping |
This means "Shipped order". We shipped already and you can see the tracking number in the order detail. |
Shipment completed |
If you received the order already, please click the "received" button at [Order Status - Received]. |
Order cancelled |
If you cancelled the paid order by yourself. We will check your payment and will refund all your money in 2 business days.
If you want to cancel the unpaid order, please contact us at thelees.cs@gmail.com. Or, you can just ignore the unpaid order. |
Pay Back |
This means that we refunded your order fully. |